Business Writing Basics
Mary Anne Donovan
Course ID: LC001
Current Openings: Yes
In this course you will build upon your good grammar skills and learn about the process of creating good written business communication. You will:
Practice and exercises; some multiple choice quizzes
When you have completed this course, you will be able to do the following:
Lesson 1: The Importance of Good Writing Skills
Lesson 2: What is Business Communication, and How is it Different From Other Forms of Communication
Lesson 3: The Writing Process
Lesson 4: Audience and Purpose Analysis
Lesson 5: Writing Effective Sentences and Paragraphs
Lesson 6: The 7 "C's"
Lesson 7: Types of Business Documents
Lesson 8: Crafting Effective Messages
Mary Anne has been teaching at St. John Fisher College in both graduate and undergraduate programs for the past nine years, with a specialty in business, technical and professional communications. In addition, she is the Chief Editor of Writer Online, a professional ezine for writers and lovers of writing.
Mary Anne has over twenty years experience in corporate and business communications including technical writing, instructional design, marketing communications and internet instructional design, serving in both corporate staff functions as well as an independent contractor and consultant for national firms including Kodak, Xerox, Metropolitan Life, Motorola, and others.
As a writer and author, Mary Anne has also published numerous articles in publications including Workforce magazine, Rochester Business Journal, Building Operating Management, Equus, Equine Journal, and Writer's Digest. She has written two books: Zen and the Art of Horseback Riding, and coauthored Retraining the Harness Racehorse. Mary Anne is finishing her master's degree in liberal studies with a concentration in digital virtual literacy from Empire State College.
Writing Centre Recommended Readings: