Digital Communication Methods
Mary Anne Donovan
Course ID: LC003
Current Openings: Yes
The Digital Age is upon us, and today, an increasing amount of business is conducted online. In this course you will look at the impact of technology in the workplace today verses in the past, as well as how and why the digital media affects communication in both positive and negative ways. In addition, we will look at forms of digital communication ranging from email to chat rooms, and everything in between. We will even examine digital applications including:
Don't be left on the wrong side of the digital divide. Learn to be a savvy and dynamic user of digital communication methods.
Practice and exercises; some multiple choice quizzes.
When you have completed this course, you will be able to do the following:
Lesson 1: Technology - Past and Present
Lesson 2: Using Email Effectively
Lesson 3: The Infiltration of Instant Messaging
Lesson 4: Internet Research Methods
Lesson 5: Chat Rooms, etc.
Lesson 6: Other Applications
Mary Anne has been teaching at St. John Fisher College in both graduate and undergraduate programs for the past nine years, with a specialty in business, technical and professional communications. In addition, she is the Chief Editor of Writer Online, a professional ezine for writers and lovers of writing.
Mary Anne has over twenty years experience in corporate and business communications including technical writing, instructional design, marketing communications and internet instructional design, serving in both corporate staff functions as well as an independent contractor and consultant for national firms including Kodak, Xerox, Metropolitan Life, Motorola, and others.
As a writer and author, Mary Anne has also published numerous articles in publications including Workforce magazine, Rochester Business Journal, Building Operating Management, Equus, Equine Journal, and Writer's Digest. She has written two books: Zen and the Art of Horseback Riding, and coauthored Retraining the Harness Racehorse. Mary Anne is finishing her master's degree in liberal studies with a concentration in digital virtual literacy from Empire State College.
Writing Centre Recommended Readings: